FREQUENTLY ASKED QUESTIONs

1. Do you have a physical store location where I can view your products in person? At the moment, we operate exclusively online and do not have a physical store location. However, we strive to provide detailed product descriptions and high-quality images to give you a clear understanding of our offerings. If you have any questions about specific products, please don't hesitate to reach out to us for assistance.

2. How do I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your package. If you have any questions or concerns about your order's delivery, please don't hesitate to reach out to our customer service team. Write to us at balajijewelcraft@gmail.com 

3. Can I cancel or modify my order after it has been placed? We process orders quickly to ensure prompt delivery, but we understand that sometimes changes may be necessary. If you need to cancel or modify your order, please contact us as soon as possible, and if we haven't shipped the product, we will do our best to accommodate your request.

4. How can I stay updated on new arrivals and promotions? To stay in the loop on all our new launches and collection, be sure to subscribe to our newsletter and follow us on social media. You'll be the first to know about new arrivals, exclusive promotions, and more!

5.What will happen if I miss my order/package delivery

Do not worry! Every order is attempted thrice for delivery before it returns to our warehouse. So, you have another chance! Don’t miss it again! Our team will contact you regarding the same if necessary.